At Brookside Homes, our guarantee is our promise to deliver the quality and responsiveness you expect. We are accountable to you and your satisfaction is our top priority.
All of our homes include a third-party, insurance-backed 1, 2 and 10-year combined warranty from StrucSure Home Warranty, one of the nation’s leading providers of new-home warranty products and services. The structural warranty begins on the day of closing and includes coverage for one year on workmanship and materials, coverage for two years on the delivery portion of systems (electrical, plumbing, and heating & A/C), and coverage for 10 years on major structural defects.
To learn more about StrucSure Home Warranty and the benefits of having structural warranty coverage, please click here.
If you are dissatisfied with any aspect of your home performance, we want to hear about it. Our continued improvement is dependent on your feedback. While our homes are built to the highest quality standards, we recognize that occasionally repairs are needed within the warranty period. Our job is to make sure the covered services are delivered promptly and to your complete satisfaction.
For your convenience, this link offers you the opportunity to email your request for warranty service online.
Thank you for choosing Brookside Homes.